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Knowledgebase : Pre-Sales Questions
Solution All Firetank Software developed orders are fulfilled within 24 hours (please allow 48 hours public holidays and weekends) After you have made a purchase and we have completed your order we will send you an email with a members login and passwo...
Solution When you purchase any product you are given access to your downloads area for three months. While you have access to this area, you can download the latest version of any software licensed to your domain. After your support period has expired,...
ed using either domain licensing or encryption, or both, source code is not made accessible or provided unless stated. If you have made modifications to databases software you intend to use our add ons on please contact us before making any purchase, our ...
Solution All software is licensed on a per-domain basis. You are allowed to use the modifications, add-ons, templates, buttons, and security scans only on the licensed domains for which they were purchased unless otherwise stated. Any attempt to run li...
Solution Our X-cart modifications can be modified by yourself in certain controllable portions, in some cases core routines may be encrypted in others you will have the complete source, if you need clarification on a certain modification please ask before...
Solution You can hire us to install any of our scripts, please see the installation services area - http://www.firetanksoftware.com/fts/customer/home.php?cat=2
Solution Generally within 24 hours (please allow up to 48 hours on weekends).
Solution Any purchases from Firetank Software come with three months of download support. During those three months, you can log in and download your software, download updates, download your licenses, and access your security scans. If any bugfixes are i...