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Knowledgebase : X-cart Mods & Addons > Marketing Manager
How do I set the reports to only take into account certain order ...
SolutionOpen mm_config.php and find the line marked "order_scan" and set it to the order status you want to take into account. For example orderscan="P" will only take into account processed orders. orderscan="CP" witll take into account BOTH C f...
ERROR "Call to undefined function: gzinflate()" I get this error ...
Solution"Call to undefined function: gzinflate() in /home/path/store/admin/mm_index.php on line 1" Is a server issue causing the error, your server is missing the standard php compile install of zlib. Please ask your host/webmaster/server admin to reco...
Upgrading to X-Cart 4.x
SolutionMarketing Manager is compatible with X-Cart 3.x as well as X-Cart 4.x. In order to upgrade your Marketing Manager installation to support X-Cart 4.x, simply open a help ticket and provide your licensed domain and request that your license be upgra...
What versions of x-cart is Marketing Manager compatible with?
SolutionMarketing Manager 3 is compatible with x-cart 3.5.x through x-cart 4.3.x.
Reports appear wrong
SolutionSeveral factors can effect major changes in the way Marketing Manager reports / customer searches work: Order statuses: ------------------------------------------ Marketing Manager only scans orders within a certain status range. This prevent...
Newsletter sender stops sending emails
For the newsletter sender to suddenly stop working is normally a result of something changing on the server: Please take a look through the following to troubleshoot: 1. Your host has automatically changed any .pl permissions means that the CHMOD pe...
Emails go to spam folder
SolutionIf your newsletters and targeted e-mails end up in your customers' spam folders, you may want to check the following: * You should send both a plain text and HTML version, this will give the spam filter more text to examine to determine if you'...
Will Marketing Manager work on a customized x-cart site?
SolutionMarketing Manager has it's own breakout interface. Things that won't break Marketing Manager functionality: * Customized skin * Third party mods from BCSE, WebsiteCM, Firetank Software * URL rewriting schemes * Any standard Qualiteam x-ca...
Why does mm_mail.pl show as Failed?
SolutionThis confuses some clients, as the check is "for corruption" if it fails the corruption check then it means the file is fine, if it passes it means the file has been detected as corrupt. So "Failed" is the correct display for this status check....