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Knowledgebase : Sales Questions
Free software is delivered via an email download link that is valid for 48 hours. You should receive a download link within 12 hours of ordering Free software. Usually within just a few minutes to hours if it's during businness hours. All software that...
Free software is delivered via an email download link that is valid for 48 hours. You should receive a download link immediately when ordering Free software. All software that is paid for, is delivered via email within 0-24 hours on week days (some ...
All software is licensed on a per domain basis. Meaning you are only licensed to use it on the domain it was bought for. If you have multiple stores and would like our software on them, please send us a support ticket for bulk pricing.
All software sales are final and non-refundable. Software purchases though the store are eligible for 3 months of free upgrades. Please contact us if you have any questions on the software before purchasing. We try to represent and describe all produ...
Yes! We provide install services for all software we sell. You can purchase install services at the time of purchase, or you can purchase install services later by visiting our "Install Services" link under Products. We generally can install your software...
Yes and no. All of the templates included in the software located under X-cart Modifications can be modified by you (or us) to suit your needs. Php code found under X-cart Modifications is encrypted in some cases and cannot be modified by you. Feel free t...
We do not require that you create an account to buy from us. Although, creating an account makes future purchases faster and easier and gives you access to other conveniences like order history, wish list, etc. Also when you create an account, you will co...
We ask for Name, Address, Phone Number for payment processing purposes. We ask for Email so we can deliver the software to you and if we need to contact you with any questions or problems with your purchase. We will never share, sell or trade this informa...
Yes! We provide 3 months of upgrades on all BCS Engineering software. Just be sure and enter your shop domain when buying a product to be eligible! Please contact us for a price for upgrades past 3 months if you do not see your upgrade listed in the "U...
To redeem a discount coupon first add the item(s) to your shopping cart. Proceed to 'Checkout.' Enter your coupon code in the box under Redeem a Discount Coupon and press Apply.
Module upgrades are free for 3-months after time of purchase. Some modules require few changes for which upgrades are provided free, however the vast majority require an upgrade fee of 25% of the original cost. This cost allows us to continue to develop...
Upon purchase, you will receive an invoice by email. Additionally, you can print an invoice from your Client Account by doing the following: Login to your Client Account at http://www.websitecm.com/your-account/ Click on "View Order History." ...
All prices are listed in US dollars.
If your SSL domains are the same as your primary domains, then the licenses will automatically apply to both domains, and no changes are needed. For example, a license would apply to both these domains: http://www.websitecm.com/ https://www.websitecm....
Yes we provide paid installation for your purchased X-Cart mod or addon. When adding the product to your shopping cart, simply select "Please Install For Me!" from the Install drop-down menu, and provide FTP login information in the Installation Notes bo...
Absolutely. All X-Cart Mods and Addons however, are encoded and licensed on a per-store basis, meaning a seperate license is required for each store. If you use multiple domains pointing to the same store, one store license will apply to all domains used...
Is it safe to use my credit card in your store? Absolutely. For more information about our security please view: Store Security. Is my credit card information stored? No, we do not store your credit card information. Your credit card information is e...
7 Day Money Back Guarantee on WebsiteCM Mods If our WebsiteCM Modules for X-Cart do not meet or exceed your expectations, uninstall the mod and notify us within 7 days of purchase and we'll return your payment. Please note that the cost of installation, ...
It's possible that your link was blocked by spam protection, or not delivered due to difficulties with your e-mail account. Contact us at support@websitecm.com with your order id # and we will ensure you receive your product.
We accept Visa, Mastercard, and Paypal. You can also use additional payment options and alternate credit cards by selecting Paypal at checkout. All transactions are processed in USD.
Upon verifying your order, we will send you a .zip file which contains your installation files and instructions. Average delivery time is with 24 business hours from time of purchase, but can sometimes take longer.