Traffic Monitor is not tracking my customers
Posted by - NA - on 07 December 2010 11:04 AM
SolutionPlease ensure you install traffic monitor correctly.|
Make sure that mm_tmon_script.php, mm_tmon_libs.inc.php, and mm_tmon_config.inc.php are all in your site's root folder. Make sure to look at mm_tmon_config.inc.php and set the database connection settings properly.
If you have mm_tmon.tpl in your MM installation zip file, please upload mm_tmon.tpl to your skin1/customer folder, and put a reference to mm_tmon.tpl in your skin1/customer/home.tpl file.
If you do not have mm_tmon.tpl in your MM installation zip file, please edit track.js and find the line that references mm_tmon_script.php and make sure the path is correct. Then put track.js in your site's root folder and add a reference to it in your skin1/customer/home.tpl file.
If you are still having problems you may order our install service and we will install it for you.