Make sure that mm_tmon_script.php, mm_tmon_libs.inc.php, and mm_tmon_config.inc.php are all in your site's root folder. Make sure to look at mm_tmon_config.inc.php and set the database connection settings properly.

If you have mm_tmon.tpl in your MM installation zip file, please upload mm_tmon.tpl to your skin1/customer folder, and put a reference to mm_tmon.tpl in your skin1/customer/home.tpl file.

If you do not have mm_tmon.tpl in your MM installation zip file, please edit track.js and find the line that references mm_tmon_script.php and make sure the path is correct. Then put track.js in your site's root folder and add a reference to it in your skin1/customer/home.tpl file.

If you are still having problems you may order our install service and we will install it for you.

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If a program visits your website and doesn't send the referrer information (a spider or website downloader), the referrer will show up as "Unknown Referrer."

If a user is running some kind of "privacy firewall" software, the referrer may show up as "Blocked Referrer."

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Make sure that mm_tmon_script.php, mm_tmon_libs.inc.php, and mm_tmon_config.inc.php are all in your site's root folder. Make sure to look at mm_tmon_config.inc.php and set the database connection settings properly.

If you have mm_tmon.tpl in your MM installation zip file, please upload mm_tmon.tpl to your skin1/customer folder, and put a reference to mm_tmon.tpl in your skin1/customer/home.tpl file.

If you do not have mm_tmon.tpl in your MM installation zip file, please edit track.js and find the line that references mm_tmon_script.php and make sure the path is correct. Then put track.js in your site's root folder and add a reference to it in your skin1/customer/home.tpl file.

If you are still having problems you may order our install service and we will install it for you.


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If a program visits your website and doesn't send the referrer information (a spider or website downloader), the referrer will show up as "Unknown Referrer."

If a user is running some kind of "privacy firewall" software, the referrer may show up as "Blocked Referrer."

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